Returns & Exchanges

At Cheap Smokes, we aim for complete satisfaction with every purchase; however, due to the nature of our products, we can only accept returns on unopened and unused items within 30 days of delivery. Please ensure all original packaging is intact to qualify for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Contact our support team via email with your order number and a brief explanation of why you need to return the item.

• 2.
  Prepare Your Package

  Securely pack the unopened items in their original shipping box or a similar protective container to prevent damage during transit.

• 3.
  Ship the Item

  Affix the provided return shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods and confirms they are in original condition, your refund will be processed to your original payment method within 5-7 business days.